Privacy Policy
Effective Date: April 3, 2025
Website: instructoza.com
Contact: info@instructoza.com
1. Introduction
This Privacy Policy is regulated by and governed in accordance with the laws of the UK and outlines how instructoza.com (“Instructoza”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website. This policy is in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR/UK GDPR), Strong Customer Authentication (SCA), and Payment Services Directive 2 (PSD2).
By using our platform, you consent to the practices described in this Privacy Policy.
2. Data Controller
Instructoza is the data controller responsible for your personal data. You may contact us at: info@instructoza.com
3. Data We Collect
We may collect and process the following types of personal data:
- Account Information: Name, email, password, profile image (optional)
- Contact Information: Email address, phone number
- Payment Information: Transaction details (via third-party payment processors)
- Course Activity: Courses bought/sold, progress, communications
- Technical Data: IP address, browser type, device information, usage statistics
4. Legal Basis for Processing (GDPR/UK GDPR)
We process your data under the following legal bases:
- Performance of Contract: To deliver services you purchase or provide
- Consent: For marketing or optional features (can be withdrawn anytime)
- Legal Obligation: For compliance with tax and financial regulations
- Legitimate Interests: To improve our services, prevent fraud, and ensure security
5. Use of Personal Data
We use your personal data to:
- Create and manage your account
- Process and deliver course orders
- Communicate with you regarding transactions, account activity, or support requests
- Comply with payment and security regulations (including SCA and PSD2)
- Provide customer support
- Improve and personalize your experience on the platform
6. Payment Security & PSD2 Compliance
Payments on Instructoza are handled by secure, PCI-DSS-compliant third-party providers. As required under PSD2, we implement Strong Customer Authentication (SCA) where applicable, to verify user identity during transactions and protect against fraud.
7. Data Sharing
We do not sell your data. We may share data with:
- Payment processors for transaction handling
- Service providers (e.g., email platforms, hosting services) bound by confidentiality
- Law enforcement or regulatory authorities if legally required
8. International Transfers
Your data may be processed outside of the European Economic Area (EEA). In such cases, we ensure adequate protection through mechanisms such as Standard Contractual Clauses (SCCs) or other approved safeguards.
9. Data Retention
We retain your data only as long as necessary:
- For account and transactional records: up to 7 years (for legal obligations)
- For marketing (with consent): until you unsubscribe
- For inactive accounts: periodically reviewed and anonymized or deleted
10. Your Rights (GDPR/UK GDPR)
Under GDPR/UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to data processing
- Data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at info@instructoza.com.
11. Cookies & Tracking
We use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
12. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. This includes encryption, secure servers, and regular security audits.
13. Children’s Privacy
Instructoza is not intended for individuals under the age of 18. We do not knowingly collect data from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of significant changes via email or platform notice. Continued use of the website after changes constitutes acceptance.
15. Contact Us
If you have any questions or requests regarding this Privacy Policy, contact us at:
info@instructoza.com
Thank you for trusting Instructoza with your information. Your privacy and security are our priority.
ARIBONDICA LIMITED
15790679
7 Bell Yard, London, England, WC2A 2JR